— FAQ —
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How many days do you take to deliver the orders?
We take 3-4 business days to deliver normally, from the day of placing the order.
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How can I track my order?
After placing the order, you will get an Order ID with which you can track the status of the order on our website. Once the order is shipped, we will provide you with a tracking link so that you can track the movement of your order.
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How can I return a product?
Please note that the return and refund policies are different for each product.
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How will I get a refund for an order I have returned?
Refund is provided for prepaid orders only. Your refund will be initiated within 3-5 working days of receiving the refund request and authorization of the refund. The refund amount will be credited back into the same account (online banking, credit card, debit card, or whichever available) that was used to make the purchase.
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What happens if I receive damaged/wrong products?
It is quite unlikely to receive damaged products since we take utmost care of everything related to hygiene and safety.