What is it ?
The Skin Story Jade Roller is a tool made out of Jade Stone, that typically features a larger stone designed for use on the cheeks, jaw and forehead, while the smaller stone is ideal for under the eyes and around the mouth. It is used for sculpting, toning and firming skin to boosting circulation, enhancing glow, reducing puffiness, minimizing fine lines, improving elasticity, detoxifying, and helping skincare products penetrate better.
Our Virtues
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How often should you use a jade facial roller?
We recommend jade rolling twice a day, once in the morning and once in the evening after washing your face.
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Do you need oil for Jade Roller?
Its always better to use a facial oil so that there is enough slip for the Guasha to glide over the contours of your face.
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"Will you get instant results after using Jade Roller?
No. One should use Jade Roller for a month to see the visible results"
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How many days do you take to deliver the product ?
We take 4-7 business days to deliver normally, from the day of placing the order.
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What happens if I receive damaged / wrong products ?
It is quite unlikely to receive damaged products since we take utmost care of everything related to hygiene and safety. In case you receive any damaged/wrong products, please reach out to our customer care number 9152002769 or send us a mail at feedback@theskinstory.in at the earliest.
— FAQ —
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How many days do you take to deliver the orders?
We take 3-4 business days to deliver normally, from the day of placing the order.
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How can I track my order?
After placing the order, you will get an Order ID with which you can track the status of the order on our website. Once the order is shipped, we will provide you with a tracking link so that you can track the movement of your order.
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How can I return a product?
Please note that the return and refund policies are different for each product.
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How will I get a refund for an order I have returned?
Refund is provided for prepaid orders only. Your refund will be initiated within 3-5 working days of receiving the refund request and authorization of the refund. The refund amount will be credited back into the same account (online banking, credit card, debit card, or whichever available) that was used to make the purchase.
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What happens if I receive damaged/wrong products?
It is quite unlikely to receive damaged products since we take utmost care of everything related to hygiene and safety.