Shipping Policy

At The Skin Story ® we believe in making your online experience easy, enjoyable and fortunate. To achieve this we have come up with shipping and payment policies:

Shipping Charges
 The Skin Story Offers free shipping for orders above Rs. 500. For orders below 500 additional delivery charges of Rs.50  would be applicable.

 The orders are shipped via leading shipping partners and will be delivered between 4-7 working days for major cities and 7-10 days for remote locations.

The order can be placed from the website by filling your personal details. Once the details are provided you can confirm your order by choosing the payment option (COD/ Net Banking/ Credit/ Debit). You will receive an e-mail + SMS confirming each order with us. Please check your e-mail inbox and junk folder and if you want any correction, you are requested to get in touch with us.

Order Tracking
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The shipment confirmation e-mail will contain all shipment details and your tracking number. To track the order, click on the tracking number located near the bottom of the e-mail.