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customers contacted us today","custom_icon_url":null,"enable_customer_data":0,"enable_ab_test":0,"ab_test_variants":null,"created_at":"2025-11-08T07:01:15.000000Z","updated_at":"2025-11-16T13:00:53.000000Z"}]
How many days do you take to deliver the product ?
We take 4-7 business days to deliver normally, from the day of placing the order.
What happens if I receive damaged/wrong products?
It is pretty unlikely to receive damaged products since we take utmost care of everything related to hygiene and safety. If you receive any damaged/wrong products, please reach out to our customer care number at 8591976281 or send us a mail at feedback@theskinstory.com at the earliest.
Where is it manufactured and who is marketing it?
It is manufactured at ""Gangwal Healthcare Pvt.Ltd. Plot No. N-5, MIDC Boisar , Tal Palghar, Thane - 401506 , India M.L No. : KD/C/397"" and marketed by Skin Story Private Limited, Diamond Plaza No. 2, Laxminarayan Shopping Centre, Poddar Road, Malad (E), Mumbai, Mahrashtra - 400097, India
What is the country of Origin?
The country of Origin is India
Customer care
For any queries or concerns, please don't hesitate to reach out to our dedicated customer care team at +918591976281. Alternatively, you can also send us an email at feedback@theskinstory.com. Rest assured, we will respond promptly to assist you. Your satisfaction is our priority.
I've been using The Skin Story Ginger & Cinnamon Facewash for a few weeks, and I can see a big difference. It's so gentle on my skin but tough on acne. The Ginger and Cinnamon really help prevent breakouts, and my skin feels fresh and clean without drying out. A must-try for acne-prone skin
D
Devika Shah Nagpur
Living in a tier 2 city, acne breakouts are a big concern due to pollution and climate. The Ginger & Cinnamon Facewash has been a lifesaver! It cleanses my skin deeply, removing dirt and excess oil, while the Witch Hazel helps prevent future breakouts. My skin feels balanced and clear after every wash.
A
Angi Jhaveri Kolkata
The Skin Story Ginger & Cinnamon Facewash is amazing for my oily, acne-prone skin. It deeply cleanses and controls excess oil without irritating my skin. The Witch Hazel works well to prevent future breakouts, and my skin feels soft, smooth, and acne-free. It's the best facewash I've used
J
Jasmine K Mumbai
This facewash is perfect for my sensitive, acne-prone skin. It’s gentle yet effective at removing excess oil and dirt. The Ginger & Cinnamon blend works wonders on my breakouts, and my skin feels clean, smooth, and refreshed. I highly recommend this to anyone with acne concerns
M
Manya C Mumbai
I've been using this facewash for a couple of weeks, and I'm already seeing fewer breakouts. The Ginger & Cinnamon ingredients are gentle on my skin, but they really help clear up acne. My skin feels clean and refreshed, and the oil control is fantastic. Definitely a great product for anyone struggling with acne
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