How long will it take to receive my order?

We take 4-7 business days to deliver normally, from the day of placing the order.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: +91 8591976281Or mail - feedback@theskinstory.com

What happens if I receive damaged/wrong products?

It is pretty unlikely to receive damaged products since we take utmost care of everything related to hygiene and safety. If you receive any damaged/wrong products, please reach out to our customer care number at 8591976281 or send us a mail at feedback@theskinstory.com at the earliest.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

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