If you don’t see visible results after 90 days of consistent use of The Skin Story Advanced Hair Growth Serum, we’ll give you your money back - no hassle, no hidden terms.

To qualify, you must complete the full 90-day routine, which equals the use of 3 bottles as per recommended usage.

The guarantee applies to the complete 90-day Advanced Hair Growth Serum routine. Individual products may not qualify unless specifically mentioned on the product page.

To remain eligible, you must follow the recommended routine consistently. Switching products or adding alternatives may affect results and could make the claim ineligible. For best results, we recommend using the Sulphate-Free Shampoo & Conditioner alongside the routine to support scalp health and hair strength

Hair concerns are best addressed through a complete routine and healthy lifestyle. Consistency, scalp care, nutrition, and stress management all influence results. The guarantee is designed to support a full routine approach rather than standalone usage.

Refund requests must be submitted within the 90-day guarantee period from the date of purchase. Claims submitted after this period cannot be processed.

Once your claim is approved, refunds are processed within 7–10 working days. The time taken for the amount to reflect may vary depending on your bank or payment provider.

For accurate assessment:
• Take clear photos in natural lighting
• Use the same angle and distance each time
• Ensure the scalp area is clearly visible
• Avoid filters or edits
• Take one photo before starting and one after 90 days

Photos help us assess progress objectively. Claims without photos may not qualify, as visual documentation is required to verify results.

To qualify for the guarantee:
• Purchase the eligible 90-day routine
• Use daily as directed for 90 days
• Complete usage equivalent to 3 bottles
• Submit your claim within 90 days of purchase
• Provide before & after photos and order details
• Purchase from authorized channels